Mon–Fri 9am–7pm
Allocated
Your holding is recorded against specific bars and coins carrying their own reference — not a share of a pool. You own the metal itself, not a claim against someone else's.
Vaulted storage
Your gold, held in a vault built for it.
Keep your bullion in a professional vault instead of a drawer at home — allocated in your name, held under our custody agreement with Malca-Amit, and available to sell or withdraw whenever you want it.
Allocated in your name
Never lent or leased
Sell without shipping it
First 3 months free
What it costs
Work out your storage fee
Storage is charged as a percentage of what you hold, so it scales with your portfolio instead of charging you flat box rent on a small position.
What are you storing?
Value of your holding
£
First 3 months freeThen you pay
£0.00
per month, invoiced monthly
Rate applied—
Cost per year£0.00
As a share of your holding—
Estimate only. Your monthly charge is based on the average London Bullion Market Association (LBMA) fix for the month, so it moves with the metal price. The percentage fee excludes VAT; the £10 monthly minimum includes VAT.
Ownership
What you own, and what we cannot do with it
Vaulted metal is only worth having if the terms are unambiguous. These are ours, in plain words.
Never lent
We do not lend, lease, pledge or rehypothecate stored metal. It sits in the vault and does nothing else. That is the entire service.
Segregated
Client metal is held apart from Woodbury's own trading stock, so what you own is never mixed with inventory we are buying and selling.
Accounted for
Request a written statement of your holding at any time. Inspection at the vault can be arranged by prior appointment, subject to the operator's approval.
Where it is held
Inside a Malca-Amit facility
Your metal is held in a Malca-Amit facility under a Master Customer Service Agreement, in a dual-key box where the master key never leaves their control.
- Custodian
- Malca-Amit (U.K.) Limited, 100 Hatton Garden, London EC1N 8NX
- Locking
- Dual-key safe deposit box. The master key remains in Malca-Amit's sole control at all times.
- Facilities
- Central London, Heathrow and Manchester. Transfers between them are free of charge.
- Access
- Private viewing rooms on site, Monday to Friday, by appointment with 24 hours' notice.
- Cover
- £150,000 full liability cover included per box, extendable by band. USD 5,000,000 maximum liability limit under our custody agreement.
Malca-Amit
Our vaulting partner. A global specialist in the secure handling, transport and storage of precious metals, operating an international network of high-security facilities.
- Master Customer Service Agreement in force since 20 March 2026
- Vault at 100 Hatton Garden, London EC1N 8NX
- USD 5,000,000 maximum liability limit
- Dual-key control — the master key never leaves Malca-Amit
UltraVault
The safe deposit box service operated inside the Malca-Amit facilities, where your allocated holding is physically held.
- Facilities at Central London, Heathrow and Manchester
- Transfers between facilities free of charge
- £150,000 full liability cover included as standard
- Private viewing rooms by appointment, 24 hours' notice
The process
Getting set up takes one phone call
Tell us what you want stored
Call us or leave your details below. We confirm your rate, open your storage account and issue your allocation reference — usually the same working day.
Get your metal into the vault
Buy from us and we vault it directly, so it never has to travel to you at all. Already own bullion? We arrange insured collection and book it in on arrival.
Hold it, sell it, or bring it home
You are invoiced monthly and can request a statement any time. Sell back at live prices without shipping anything, or ask for insured delivery whenever you want it.
Fees
Every charge, on one page
Two charges exist: holding your metal, and taking it out. There is nothing else and nothing is deducted from the metal itself.
Holding it
Invoiced monthly| Metal | Per month |
|---|---|
| First 3 months | Free |
| Gold | 0.075% of holding value |
| Silver | 0.12% of holding value |
| Minimum charge | £10 / month |
Charged on the monthly LBMA fix average for your holding. The percentage fee excludes VAT; the £10 monthly minimum includes VAT.
Taking it out
Charged once, on withdrawal| Metal | Withdrawal |
|---|---|
| Gold | 0.25% of value |
| Silver | 1.5% of value |
| Administration | £25 |
| Selling back to us | No withdrawal fee |
Applies whether you take insured delivery or collect in person. Selling your holding back to us carries no withdrawal fee at all.
Free Insured Delivery covers metal you buy and have shipped to you. Metal withdrawn from the vault is a separate insured movement and carries the withdrawal fee above — the two are not the same thing.
Questions
Ownership
Is my metal allocated, or am I buying a share of a pool?
Allocated. Specific bars and coins are recorded against your name with their own reference, and they are segregated from our own trading stock. You are not buying a unit in a pooled account and you are not an unsecured creditor of ours for the metal.
If we ceased trading
What happens if Woodbury Gold Vault stops trading?
Because your holding is allocated and segregated rather than pooled, it is identifiable as yours rather than forming part of our general assets. Keep your allocation reference and storage statements — they are the documents that evidence your holding.
If this is a deciding factor for you, ask us for the specifics before you commit and we will set them out in writing.
Cover and liability
Is my holding insured?
Metal in the vault carries £150,000 of full liability cover as standard, and our custody agreement with Malca-Amit carries a maximum liability limit of USD 5,000,000.
Cover above £150,000 is arranged in bands, so if your holding is larger tell us the figure and we will confirm the cover and any cost before you deposit — rather than leaving you to find the limit later.
Commitment
Is there a minimum term?
Storage is invoiced monthly and the first three months are free. Vault capacity is taken on a twelve-month basis at our end, so if you expect to withdraw within a few months tell us at the outset and we will tell you plainly whether storage is worth it for you.
Visiting the vault
Can I go and see it?
Yes, by appointment. The facilities have private viewing rooms and bookings need 24 hours' notice. Access is Monday to Friday. Because the box is dual-key, a member of our team attends with you.
Liquidity
How do I sell something that is in storage?
Call or email us. We price it at the live rate the same way we would if you were posting it in, except nothing moves and nothing is at risk in transit. There is no withdrawal fee when you sell back to us — settlement is by bank transfer.
Tax treatment
Do I pay VAT on storage?
Storage is a service, so VAT applies to the fee itself. Investment gold remains VAT-exempt as an asset; storing silver attracts VAT on the storage charge in the same way. Your invoice shows the split.
Getting it back
What does it cost to have it delivered to me?
Withdrawal is 0.25% of value for gold or 1.5% for silver, plus a £25 administration fee, whether you take insured delivery or collect in person.
This is separate from Free Insured Delivery, which applies to metal you buy and have shipped straight to you. Metal leaving the vault is a different movement with its own insured transit.
Next step
Tell us what you would like to store
Leave your details and we will call you back to set up your storage account. No obligation, and nothing is charged until your metal is in the vault.
- We call you back to confirm your rate and answer anything outstanding
- You buy from us, or send in metal you already own via insured transit we arrange
- Your allocation reference is issued and your first three months are free
Request a storage account
We will confirm your rate, your allocation reference and how to get your metal into the vault.