Speak to a person, not a chatbot.
Call, email, or leave your details and we will come back to you. Our client services team is in London and answers the phone during working hours.
Company details
- Registered name
- Woodbury Gold Vault Ltd
- Registered in
- England & Wales
- Company number
- 16363130
- VAT number
- GB 507 075 993
- Registered office
- 17 Hanover Square, Mayfair, London W1S 1BN
Frequently asked questions
Where are you based?
We operate from 17 Hanover Square in Mayfair, London W1S 1BN. Woodbury Gold Vault Ltd is registered in England & Wales, company number 16363130.
Can I visit you in person?
Our office is not a walk-in shop. Visits are by appointment, so please call first and we will arrange a time. Vault viewings are arranged separately and need 24 hours' notice.
How quickly will you reply?
The phone is answered Monday to Friday, 9am to 7pm. Emails are usually answered the same working day. Enquiries left overnight or at weekends are picked up the next working morning.
Do you deliver across the UK?
Yes — UK orders are sent with free insured delivery, GPS-tracked to your door. International delivery is available at a flat rate. See our shipping policy for the detail.
I would like to sell. What is the first step?
Start on our selling pages to see what we pay at the live price, then leave your details for a call back. We buy investment-grade bullion only — no jewellery or mixed scrap.
Do you offer storage?
Yes. Metal can be held in a professional vault, allocated in your name, with the first three months free. Our storage page explains the terms and the fees.
Can you advise me on what to buy?
We can talk you through the options, the tax treatment and the costs, and we do it without obligation. We are not authorised to give financial advice, so we cannot tell you how much of your wealth belongs in precious metals — that is a question for a qualified adviser.
Is my enquiry confidential?
Yes. Your details are used to answer your enquiry and are not passed to third parties for marketing. See our privacy policy.
Send Us A Message We Will Come Back To You
Fill this in and a member of the team will be in touch. If it is urgent, the phone is quicker.
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A straight answer on what something costs and what we would pay for it, at the live price.
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Help choosing between bars, coins, delivery and storage for your circumstances.
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Clarity on VAT and Capital Gains Tax before you commit, not after.
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No pressure and no obligation to buy.
- 1:1
- Dedicated account manager
- 100%
- Insured UK delivery
- 0%
- VAT on investment gold
Make an Enquiry
Tell us what you are looking at and we will come back to you with figures.
No obligation · Your details stay private
What our customers say
